Customer Reviews

Called very late and they had a truck to me within 30 minutes. Driver was very helpful and definitely a professional

Mr Daniel was very pleasant and helpful and professional

They were quick, professional and completed the tow job in a good amount of time.

Excellent service. Great communication. Professional drivers that pay attention to detail

Gave me a price on phone and stuck to the price when they towed my truck God bless he was straight forward that's the way it should be thank you

Tony was awesome. Good service. Got there in a reasonable amount of time.

courteous, professional, and fast on a Sunday morning!

Eddie was a great guy. Very professional and took care of my car. Excellent price. Will definitely call North Shore again if I need a tow.

Just wasn’t able to get it into parking spot. But solid interaction! Great guy. Explained everything perfectly! No extra charges.

I called and spoke with Phillipe. He told me a truck would be in Rosemont in 45 minutes or less. The driver Jerry showed up in less than 45 minutes. He was friendly, polite and quick. They towed my truck to Glenview and he made great time. I called two other local tow companies and they both told me over an hour and a half wait. I couldn't have asked for better service and based on my personal experience, I would recommend North Shore Towing to anyone. I hope I never have to call them again. But if I ever …

The person answering the phone was polite and professional. My driver L arrived within 15 minutes of my call. He was very polite and professional as well. I highly recommend North Shore towing.

Excellent service, thanks a lot!

Great service at a good price. The guy on the phone was nice and the driver was very helpful and friendly. Highly recommend.

Quick and friendly service

Excellent service affordable, professional

Eddie was the best he went through a heavy traffic and street closures to get to me so I’d like to say thanks.

Great service, Harold was pleasant to deal with. Kept their word with time and called like he promised

Good job. Towed out of busy downtown Evanston Thanks

Great guy

Very knowledgeable and courteous driver. Life saver.

Awesome service! Quick response and very friendly.

They were on it immediately when I called and Mario came to the rescue in record time. This is the 2nd time he's happened to be the one that got dispatched to help me with my car in recent months and he is the master at maneuvering it out of tight spaces! Thanks, Mario and North Shore Towing!

TLC and rapid response !

Eddie was excellent, after a horrendous experience dealing with a completely dead Tesla, and their non existant customer experience. Eddie showed up and turned a totally bad day into a pleasant and very professional interaction.

Great Service! They've been there since the stone-age.

On time Reliable Friendly Great service, thank you

Fast and reliable !

Driver was beyond awesome

Prompt and accommodating!

Professional and timely. Jerry was great

Super friendly, quick and helpful.

Tony was very kind to me when I was in pain. He took care of my vehicle so I didn’t have to worry about anything else but myself!

I locked my car and household keys in of all places the trunk of my car. The employee arrived very shortly after I placed my call for service. He was able to secure entry onto the cab of my car in a very short amount of time. He was polite and courteous throughout the experience.

The driver Danny was great. Thanks for the help.

Danny in #87 truck was very cool and professional while extracting my car from a dangerous situation when my alternator failed right in front of McDonalds out on Waukegan road in Glenview. The traffic was fast and heavy that afternoon. I couldn’t have asked for better or more courteous emergency assistance. Plus, his truck was as well kept up as a firetruck.Thank you Danny and North Shore Towing!

Very good service and communication. Highly recommend!

Very good service

Always great under bad circumstances

Showed up in a timely manner great service. Tow driver very knowledgeable and helpful. He turned a bad situation into a not so bad one. Thank you!!!

I needed my vehicle towed out of the impound. They had arrived before the scheduled time. The driver was very professional and knowledgeable.

Good response time, reasonably priced for a jump start.

Great communication. Showed up promptly. Friendly and helpful demeanor. Took care of the problem in minutes… Literally.

Arrived quickly, very friendly

He came ready and prepared to get the job done after 2 failed towing companies could not get the job done . Thanks!!! Excellent service ❤️

Awesome communication, professional service, and great experience overall. Shout out to Eddie who was exceptional in his service, quality, friendliness, and timeliness.

The driver that picked up my totaled tesla deserves a management position.

Great, fast service!

Great service thank you!!

Very pleased with the employee and the service response! Highly recommend! Thank you

Great job

Quick and professional.

Fast service and were on time and reasonable. Highly recommend.

The best service in town!!!

The driver was nice and quick.

Had Eddie tow my car. Super fast, friendly and professional. I would highly recommend using this service!!!

Dan was helpful in getting a driver to our house within 90 minutes. He was courteous and helpful. Then the driver Daniel was professional and super helpful in getting the car started in order to have it towed to the dealer to have the unknown problem(s) fixed. He was re-assuring and was able to get the car quickly & safely to the dealer for the needed repairs. North Shore Towing was super helpful in a pressure filled morning where we had to get to the airport for a flight. Thank you very much.

They were prompt and got my car running quickly.

Very professional service and Kenny was the best. I give 5 stars for his great service provided

Jesus was amazing and helped us right away. He even directed traffic so we wouldn’t get hit (because we’re in the middle of traffic) overall they are an amazing company and I will trust them next time I’m ever in a hard spot with my car

Very prompt polite and professional.

Highly recommend North shore, very professional, as well as the tow driver, doing an excellent job of transporting my toolbox

On time, polite, efficient.

Truck arrival was prompt. The driver was careful loading and unloading my car from the flatbed. He was a careful and courteous driver.

Very quick very professional and from 0 to 10 they get an 11!!! Tony came and towed my tesla up to Libertyville and he was just awesome. Highly recommend this place for towing anytime you need a car ( even a Tesla!!!) towed!!!!!

Very kind and took care of everything from pick up to drop off. Really appreciated after an accident and having so much on my mind.

This place is very awesome. Awesome experience and very friendly service.

The driver was very conscientious, polite and kind! Enjoyed his very positive attitude and he seemed to really love his job👍

Granted a flat tire is never fun, the tow truck driver was prompt, courteous, helpful, quick with phone communication, and delivered my car safely to the tire shop. I am satisfied with my care.

Driver communicated well, was super nice, and took care while transporting my vehicle!

Excellent from start to finish. Thanks for your help.

Amazing service. They were quick and efficient. Jerry got my car in great condition and did a great job lowering my car with no damage. If I'm ever in a tough situation, I know who I'm reaching out to next time.

Very fast

Great Towing Service. Highly Satisfied.

Service was great and very professional! Highly recommended

Driver arrived quickly as a storm was approaching. He even helped confirm a tow was best option and then efficiently delivered our car to our chosen shop.

Good communication, professional service.

Fast service, Henry was great. He got the car jumped and provided good advice for next steps.

Excellent service and rapid response

Montana is great

Awesome and honest guy

Excellent service! On time! Very careful, and very professional tow truck driver. Very considerate, polite courteous and conscientious driver Thank you so much! I highly recommend this business.

Quick professional service. Thanks!

Great service waited til I could make payment and worked with helping me in the parking garage of the hospital I was staying at huge help thank you

Eddie was fantastic…! He was concerned with my safety, very quick and efficient, and he called ahead to let me know he was on the way…! Eddie is the Man…!

Great Job

On time did a great job

The driver was a great cat.

Louis is fantastic! Kind, communicative, smart and FAST! Worked to get a car out of my garage to its new spot with no problem. Thanks!

Eddie was absolutely one of the nicest humans ! I got a flat at night and Eddie got there very quickly to make sure I was safe as I was by myself. He was very thorough and professional when securing my vehicle on his truck and made sure messaged me as soon as my car was dropped off at the service center. Additionally, Eddie was full of positive energy & kindness that made my rough evening not feel so stressful/scary. we need more Eddie’s in the world ! 👍

Great service, got there quickly

Al was super helpful and amazing! He put in work to get my car going so I could drive it to my mechanic myself instead of having it towed, thereby saving me a ton of money. I truly appreciate his help, especially at night in ths heat and rain!

Tony was super helpful! Really appreciate his time and attention..

Quick and professional service and made sure my vehicle was put on the bed of the truck very carefully. And the driver was very nice too.

Chris from North Shore Towing handled my vehicle for shipment with extreme care. He did an outstanding job with loading and securing my vehicle on to the flat bed truck. The US workforce lacks conscious employees like Chris. North Shore Towing is fortunate to have him.

Several other roadside services failed to appear, these guys came out in the middle of the night and promptly took care of my problem. Good work and greatly appreciated.

Eddie was fantastic. Quick to show up and extremely reliable. Will use again!

The driver was professional, courteous, efficient, and easy to talk to

After waiting for 3 hours for another towing company, Eddie came to the rescue. Very professional and knowledgeable. Highly recommend him and the company

Had a great experience with Eddie. Had a flat tire and he towed my car to dealer. Excellent service!

On time, communication was on point and very polite.