Customer Reviews
North Shore Towing is proud of their reputation in the Towing, Auto Wrecking, Used Auto Parts, and Used Car Sales industry. We have consolidated a listing of real-time reviews from top review sites, such as Google Maps, Yahoo! Local, DexKnows and Yelp. Each review, below is taken directly from one of the following sites:
★★★★★
“Very efficient and pleasant gentleman helped me.
Judy S.,Oct 15, 2020
★★★★★
“Super fast local tow. Excellent communication between dispatch as well as driver who took great care. Thanks again NorthShore!
Tomski F.,Oct 15, 2020
★★★★★
“Lewis (or Louis?) was efficient, courteous & responsive to questions. Thank you, Lewis (or Louis?) S G Anderson
Gordon A.,Oct 12, 2020
★★★★★
“Dave was great. He can within less than 30 min and got my car out of a jam in a snap. Great service at a difficult time!
Tamara G.,Oct 12, 2020
★★★★★
“I was SO impressed- they came quickly and had flatbed as requested. They work with my car dealer and said they would handle everything!! Best roadside experience i ever had- and ive had a lot!
Dawn B.,Oct 9, 2020
★★★★★
“Great experience in a tough situation with a dead battery. Alex was courteous and very helpful. Offered to jump the battery instead of just towing my car. It worked and I was able to drive to the service center. Thank you, Alex!
Timothy W.,Oct 6, 2020
★★★★★
“Within 20 minutes of calling, there was a tow truck on scene. Great service and price.
The C. M.,Oct 4, 2020
★★★★★
“Courteous, professional driver. Prompt service
Brian K.,Oct 4, 2020
★★★★★
“Thank you so much for your good service
Mark R.,Oct 3, 2020
★★★★★
“Excellent customer service
Kimberly W.,Oct 2, 2020
★★★★
“Helped get my car started after the battery died. Was quick and painless.
David A.,Sep 30, 2020
★★★★★
“Eddie was very professional, friendly, and helpful. He made a stressful situation easy.
Sarah T.,Sep 18, 2020
★★★★★
“Joe gave an accurate estimate of the tow truck’s arrival time. I received a call back when the tow truck was close, and was given the driver’s name. Mario was capable, polite, and thanked me for tipping.
Katherine M. S. W.,Sep 18, 2020
★★★★★
“Kenny was professional and efficient. It took less time than I thought it would.
Skokie B.,Sep 15, 2020
★★★★★
“Driver was pleasure to work with.
Stanley A.,Sep 15, 2020
★★★★★
“North Shore Towing went above and beyond for my tow. I broke my key off in the ignition. My Landrover was stuck in my garage. They used pulleys and tire dollies to move my car out of a tight spot and a difficult alley configuration. It was delivered safely to the dealer. Thank you Bob and Manuel!! I highly recommend this company 😁
Bridget G.,Sep 11, 2020
★★★★★
“Did everything they said they would do, when they said they would. Can’t ask for much more than that.
Richard J.,Sep 11, 2020
★★★★★
“I was selling my old car it was easy and fast
Abdulkadder A.,Sep 10, 2020
★★★★★
“Very professional and friendly. Excellent service!
Dan C.,Sep 10, 2020
★★★★★
“It was a great experience and they were very efficient and careful about towing the car . Awesome service.
Dominic H.,Sep 9, 2020
★★★★★
“We had the battery in our car die and received excellent service from North Shore Towing. They came at the expected ETA and helped diagnose the issue with the car before towing it off to our preferred shop. The diagnosis on the spot really gave us a peace of mind we needed, as the battery dying was the cherry on top of a terrible sundae of a week! Definitely would use again if needed, and will definitely recommend!
Taylor C.,Sep 9, 2020
★★★★★
“Very kind service, especially after the loss of my sweet daughter passed on 9-1-20, age 53 From di George syndrome 😢
Mm W.,Sep 8, 2020
★★★★★
“Always there when you need them very friendly staff on the phone and the drivers are very helpful as well.
Sandy F.,Sep 7, 2020
★★★★★
“Dan was great. He showed me what I could do to stay away from battery trouble. That and keeping the lights off when the engine is off, DUH!!
David S.,Sep 6, 2020
★★★★★
“professional Awsome service
Jane M.,Sep 4, 2020
★★★★★
“Harold was great! Very fast and professional!
Shannon O.,Aug 31, 2020
★★★★★
“Harold is a true gentleman & a professional. No worry about things being done correctly and cared for.
Jerry G.,Aug 28, 2020
★★★★★
“Northshore took care of me when I needed it! I have a 1984 BMW show car and the driver made sure to take care of it and safely loaded it on the flat bed. I highly recommend them!
Julian E.,Aug 28, 2020
★★★★★
“Good experienced driver. Respectful and knew what he was doing.
Drew S.,Aug 26, 2020
★★★★★
“This may seem like a strange review to write. North Shore towing towed a 32' RV I had parked in a Sam's Club lot overnight in error. That part was not good, but I am an understanding person. Given the fact that the lot the RV was in, connected to a lot the North Shore was responsible for, made it a reasonable mistake for the driver to make. They are given instructions to keep the lot clear overnight, just not the specific section that I happened to be in. I paid $700 to get the RV back. This all still sounds bad, but the good part is that I got the owner on the phone discussed with him and he was really clear that if his guys towed the RV in error he would refund my money. He went and looked at where it was towed from and agreed that they should not have towed the RV. he refunded the money immediately. A different towing company would have kept the money and kept arguing. Possession is 9/10 of the law. I am happy that there are decent people out there like Bob (the owner) who can admit a mistake and turn things around right away. Otherwise, I was in for a long process of hearings and evidence to try and plead my case. No doubt that Bob knew this, but he was a decent human being about it and fixed it right away. Thanks Bob!
Terry M.,Aug 19, 2020
★★★★★
“Nobody likes to breakdown, especially on a Friday. Called northshore towing, and was helped in 45 minutes! I thought this was very good service. Thanks for helping me out!
MrDejast,Aug 16, 2020
★★★★★
“My trailer got stuck on a curb in a construction zone. Called in and about a half hour later Kenny had me moving again. Would definitely recommend these guys. Thanks for the quick service.
William I.,Aug 14, 2020
★★★★★
“I just can’t say enough about the way I was treated by Jack. Do you want to talk about a guy who go above and beyond for you he’s the guy. I can’t thank him enough for his understanding, for his compassion, for his ability to relate to the customer and for doing whatever it takes to keep you happy. Historically I’ve had nothing but nightmares with towing services but Jack and I can’t forget Bob are two extremely nice guys. Jack even noticed the gas level on my car was low and took it upon himself on his time to put 5 gallons of gas in my car. Thank you so much Jack for standing beside me throughout that whole headache of an experience I had with that other shop. You are 100% authentic in my books and I will recommend you any day of the Thanks guys!!! -Shane Pratt
Shane P.,Aug 14, 2020
★★★★★
“Very friendly and helpfulPeople. Had a problem with my disabled Tesla and they brought out a second truck and were able to get it out safely and to repair shop. Nicely done
Douglas W.,Aug 14, 2020
★★★★★
“Kenny was the fourth tow-er sent to us over a 36-hour period for a towing that was close to impossible to perform. (The steering wheel of our Yukon was locked and the car could not be out into neutral. ) He was cheerful, smiling, efficient, and he had worked as a tow-er for over 40 years. Good experience -- finally!
Anne F. G.,Aug 13, 2020
★★★★★
“Harold was the service provider . He arrived quickly and was able to charge the battery so I could get to work. Being from out Of state , I was really unsure of what company to call but this was definitely the right one . Excellent and very professional.
Christina J.,Aug 11, 2020
★★★★★
“Henry is a great guy!! Very friendly and professiona!l
Mike S.,Aug 10, 2020
★★★★★
“Service was excellent!!! Driver was one of the best and most knowledgeable tow truck drivers I’ve ever met. Honestly I’ve been in the car business over 29 years and I put this company right at the top. If it weren’t for me working in Kenosha I would have my car dealership use them!!! High recommend this company!!!
William S.,Aug 7, 2020
★★★★★
“Danny was very professional and fast came out and didn’t take any time to tow the vehicle would highly recommend to anyone
Carmelo L.,Aug 7, 2020
★★★★★
“The driver really helped me out. He suggested that I take my car to a mechanic near me with a good reputation. He also delivered the car into a very tight location. Thanks
Mark T.,Aug 5, 2020
★★★★★
“Harold and Ariel made the process worry free. Would recommend them for future services!
Ray A.,Aug 3, 2020
★★★★★
“Always friendly people, I recently used the service to help out one of my customers that got stranded. They were so kind to her and I. As well as nice they were knowledgeable and cars and what possibly needed to get fixed.
Katrina D. G.,Aug 3, 2020
★★★★★
“Northshore Towing came to replace my flat tire with a loner. They were prompt, courteous and got the job done efficiently.
Manish U.,Aug 1, 2020
★★★★★
“Arrived within expected arrival time. Driver was excellent for handling car.
Hyun K.,Jul 28, 2020
★★★★★
“Car broke down and they took care of me quick!!!
Gino B.,Jul 28, 2020
★★★★★
“My bike was impounded by the police and taken to this location. There was damage to my bike and even though the pictures taken were not the best quality. Bob who I met with was extremely understanding and had great communication skills. He offered to fix my bike whenever I chose to bring my bike back in and everything happened with ease. They are great.
Food Q.,Jul 27, 2020
★★★★★
“Eddie was very helpful and kind and extremely professional. I wholeheartedly recommend him and North Shore Towing when in a pinch!
Will B.,Jul 26, 2020
★★★★★
“Prompt professional service by Jesus
Maisie R.,Jul 25, 2020
★★★★★
“Wonderful people and great customer service shows up in a timely fashion in a stressful situation.
Andre B.,Jul 24, 2020
★★★★★
“Highly recommend North Shore Towing. Eddie was very professional.
Andy V.,Jul 21, 2020
★★★★★
“Very effective and super quick. Very pleases and satisfied with the customer service as well. Very recommended.
Elizabeth D.,Jul 18, 2020
★★★★★
“The driver was very sweet.
Boluwatife O.,Jul 17, 2020
★★★★★
“The gentleman by the name of Phil what's the dispatcher he was extremely nice very understanding and very accommodating very professional the people that went and picked went to give my son of jump were extremely professional very nice gentleman Northshore Towing has been around for many of years for over century and they have excellent service and as long as they continue is a good service that they provide for the city and the surrounding suburbs they will always be around we love them and appreciate them
Debbie C.,Jul 15, 2020
★★★★★
“The trucks are in great condition the drivers are spotless, the equipment is amazing and their prices are highly competitive. A+ service
Don G.,Jul 15, 2020
★★★★★
“Eddie was the nicest person ever!!! He couldn’t be more helpful.... even waited for me to get to back to my car for 10 mins. He was so kind and awesome!! Tesla knows exactly what towing company to use!
Nance H.,Jul 11, 2020
★★★★★
“They towed my vehicle from Skokie Illinois to Milwaukee Wisconsin . Thank you
Kiandra L.,Jul 10, 2020
★★★★
“Mario was Super! I was stranded he saved the day! Very cool guy and professional
JoSco87,Jul 10, 2020
★★★★★
“Luis was prompt. He was fast and problem solved! I always call North Shore Towing when I need fast and reliable help.
Michele H.,Jul 10, 2020
★★★★★
“David was great! He came to my rescue and changed my tire when I blew it (in Morton Grove). He told me that he actually came in to work on his day off to help the company when they were short staffed. So I was REALLY glad he was available for me! Great guy and great service. - A. Castro
Anthony C.,Jul 10, 2020
★★★★★
“Very friendly driver
Mark S.,Jul 9, 2020
★★★★★
“He was amazing. On time, friendly and helpful. Recommend this towing company.
Ebony F.,Jul 8, 2020
★★★★★
“The driver was very courteous. He throughly checked my vehicle and loaded it carefully.
Kashefa M.,Jul 7, 2020
★★★★★
“Fast, efficient.
Suzanne A.,Jul 6, 2020
★★★★★
“Quick service, fair price.
Julie H.,Jul 6, 2020
★★★★★
“Great experience, people friendly.
Corey G.,Jul 5, 2020
★★★★★
“The technician was friendly and knowledgeable. He was able to move a car that couldn't be jumped or even rolled because the tires were locked. He made an unpleasant situation pleasant.
Lynn R.,Jul 2, 2020
★★★★★
“Eddie was amazing!! Didn’t make it awkward and was very attentive to finding out what was the issue. Jumped my car so it wouldn’t rain in my car while it was towed. Seriously amazing! Thanks Eddie!!
Jessica V.,Jun 30, 2020
★★★★★
“The man knew what he was talking about.
Jamie R. W.,Jun 27, 2020
★★★★★
“Tony was great. Very helpful and professional.
Karen F.,Jun 25, 2020
★★★★★
“Very polite man came to take my car. Owner called me because I was upset. ALL issues resolved! Thank you!
Carolyn K.,Jun 25, 2020
★★★★★
“Arrived on time , called about 20mins out the whole process was very smooth , will definitely refer them and use again if needed 👍
SRT X.,Jun 24, 2020
★★★★★
“I had a breakdown in the express lanes headed north on 94. I was super stressed out and not having a great day but Kenny showed up very quickly and brightened by day up. We got the car towed to where it needed to go quickly. Great work here Kenny! North Shore- I hope Kenny is recognized.
Skrilla 3.,Jun 19, 2020
★★★★★
“Eddie was a true lifesaver. He arrived earlier than roadside assistance told me, was extremely professional in every aspect of the job. He explained the process, and safely got my car hooked up. Our interaction was short, but he seems like an extremely hardworking guy, taking pride in his work. I would highly recommend North Shore, specifically because of Eddie!
Sascha S.,Jun 9, 2020
★★★★★
“My new car acted up on Memorial Day. Eddie from Northshore was there right away. He called me when he was enroute, gave me an eta and called again upon arrival. When the dealer was closed for the holiday, he made arrangements to store it securely and to get it there in the morning. He kept me informed every step of the way. What more can u expect from a towing company. I highly recommend them.
James M.,May 26, 2020
★★★★★
“As we tried to go do a grocery run, out car would not start. I have never used a towing service before and called them as they were close to our location. Mario arrived in about 5 minutes and was super professional. During this Covid-19 pandemic, I was glad to see this company and Mario taking precautions. Mario had on a mask, maintained social distancing and still managed to be personal as he assisted me. He was able to jump start our car and even offered hand sanitizer after we were done paying while also sanitizing his own hands. I found their service to be prompt, courteous and professional! Highly recommend. Was glad this essential service was still operating during this time.
Mary P.,Apr 11, 2020
★★★★★
“Eddie the drive was prompt and courteous. Very professional!
Mark C.,Apr 5, 2020
★★★★★
“Great service! On time! Thanks to Nikita for being courteous and helpful with the whole experience, greatly appreciated!
Dimitris M.,Feb 23, 2020
★★★★★
“Eddie is an exceptional employee took the extra step in his services highly efficient very helpful and thoughtful.
Pablo S.,Feb 11, 2020
★★★★★
“Ed was amazing. If I ever need a towing I going to call them. I have no words how much Ed helped me.
Thomas E.,Feb 3, 2020
★★★★★
“I am so grateful for the service we received from north shore towing. The driver Eddie was so accommodating and helpful. The night we needed a tow was the night of the snow/ice storm and Ed showed up ready to help us out. he us a true asset to your company and would highly recommend Northshore Towing to anyone Great company and Great Service
Kathy H.,Jan 22, 2020
★★★★★
“To say that I highly recommend North Shore Towing is an understatement… I needed help with towing my car after I got a flat tire and their service was exemplary. The driver Eddie was so courteous, kind, and knowledgeable. He took extra care to make sure my car was handled carefully and safely, and made me feel comfortable. Eddie exceeded all my expectations, and I am grateful to him and to North Shore Towing– thank you!
Bobbie G.,Dec 23, 2019
★★★★★
“Eddie’s customer service and efficiency was exceptional. He made a very unfortunate experience better for me! Thanks so much Eddie!
Monae S.,Dec 21, 2019
★★★★★
“Would recommend! They were accommodating, punctual and friendly.
Veronica G.,Dec 17, 2019
★★★★★
“Tony is a great guy, said when he was going to be too my location & he was early, thanks Northshore!
John B.,Dec 14, 2019
★★★★★
“Eddie was exceptional. In 5 minutes I not only got back into my car but I feel like I made a friend. He was quick, on time and a joy to have met.
Cassie A.,Dec 10, 2019
★★★★★
“Donated a truck through kars 4 kids and they came and got the truck on time and no hassle.
John S.,Nov 23, 2019
★★★★★
“The guys that came very professional, took care in loading the car. Got the car to the dealer quickly and made sure the dealer contacted me to get the car info for repairs
Dean J.,Nov 19, 2019
★★★★★
“Really quick response time as usual. Will always use them.
Dominik D.,Nov 13, 2019
★★★★★
“AMAZING service! Super kind workman and was great at unlocking the keys from my moms car. We had been stuck for almost 4 hours because of getting run arounds from different companies. The workman came and got the job done. HIGHLY RECOMMEND
Marissa K.,Nov 4, 2019
★★★★★
“The driver went out of his way to make me feel comfortable and put me at ease. He was extremely nice.
Timothy M.,Oct 16, 2019
★★★★★
“Mario was very friendly and helpful. Great service!
Karen S.,Oct 12, 2019
★★★★★
“Dispatch was courteous and prompt as stated. Driver Louis was knowledgeable and professional. Excellent service! E. English
Eri E.,Sep 27, 2019
★★★★★
“Alex Perez's help was invaluable! Thanks!
Sheila S.,Sep 22, 2019
★★★★★
“Great service.
Lee S.,Sep 19, 2019
★★★★★
“Tony was friendly,professional and curtious.
Mark H.,Sep 14, 2019
★★★★★
“Super professional, prompt, and on-time! Went above and beyond to help legally scrap a vehicle with a messed up title. Equipment was clean, driver was extremely patient with the scenario.
Brad K.,Sep 7, 2019
★★★★★
“Eddie was amazing! Great fast service. He was very helpful! Great attention to detail and very friendly. I would recommend this towing company to everyone.
Sharlene A.,Sep 6, 2019
★★★★★
“A few minutes on the phone, and they picked up the car the next day!! Great service!!!
Robert L.,Sep 4, 2019
★★★★★
“Eddie is quick, has mad skills, and is a really nice guy. If you have to get towed, hope you get him.
Lorinda S.,Sep 2, 2019
★★★★★
“They were friendly and awesome!! We shipped two cars.
Ram B.,Aug 29, 2019
1,754 Reviews
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The reviews displayed may or may not be a complete set. Reviews may be removed if they:
i. Are abusive. An abusive review or comment is one that makes personal attacks, threatens, or harasses others, or uses profanity.
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iii. Are not from a current customer.
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