Customer Reviews

(Translated by Google) Extremely competent (Original) Extremadamente competentes

Quick, friendly, reliable service. I would call again and recommend.

The tow truck operator was great. He showed up quickly and my car was home in no time.

I would highly recommend this company for all my towing needs going forward

North Shore Towing was great. They came in 30 min. The driver was smart and had good advice. I appreciated his suggestions. I would use them again.

Larry took good care of me.

Tony was awesome!

This is the second time Larry has helped. He’s a professional good man. Thanks Larry!

The best! They were quick to arrive and very helpful in working the problem. Excellent work

Northshore was quick, efficient and personable. Good experience.

Very professional and friendly driver. Really happy with the service.

Mario arrived quickly, solved the issue and explained it to me. Thank you Mario!

The driver arrived quickly, and was very knowledgeable on the proper way to jumpstart my vehicle. He even put things back the way they should be and made sure my battery was charging and that it would restart before he took off. Thanks NorthShore Towing for taking care of me on the snowy Sunday morning.

The driver was really helpful and worked fast to get my car towed to the auto shop!

Friendly and professional! Wonderful service!

Service was super great. The guy came to help was super professional, he pushed my car out from garage since the parking garage clearance was too short.

Quick response and extremely pleasant and professional service by driver, Al.

Great service! Thank you!

The guy who was the tow truck driver was great. Very friendly and easygoing.

Mario was friendly and professional. I hope I don’t need a tow again, but if I do I won’t hesitate to call NS.

Mario, the tow truck driver, was very kind and friendly. Was able to get me towed extremely quickly. Very happy with Mario and Northshore Towing.

Prices are fair and they were very professional

The driver was so kind and helpful! I was stuck on the tollway and a bit scared but he made me feel reassured. Thank you !

My driver was terrific. Great at his job and a really nice guy—helped make a tough situation easier. Would definitely recommend!

Could not be happier with the service from North Shore Towing. Tony was incredibly kind and helpful!

Great and caring service And on time

Tony was awesome, polite, a true professional you are privileged to have him. You where recommended by Terry Yancy from Leader Toyota. Another great professional

Very friendly and accurate time estimate.

Thank you Daniel for assisting!!! Lifesaver indeed!

My driver was quick and professional. Once he got to me he had my car up in the bed in no time. He gave us information for shops around the area.

Very good good service

The driver was very professional and on time.

Great service. Quick. Really nice guy

The driver was prompt, helpful, and very cordial. He was careful with my vehicle and asked if I had a ride to get where I needed to (I did).

Very courteous and careful. Parked my car in the driveway very carefully. Thank you.

Driver did a great job of getting vehicle started. Solid work.

They were very kind and helpful!

On time, courteous and very careful with my car. Thank you in a time of need.

Driver was friendly and efficient at getting my vehicle to my location.

I lock my keys inside my vehicle. Ones they got to me it was very quick. The gentleman who open my vehicle was very nice. Thank you.

Prompt, good communication, friendly at a fair price. Highly recommended

Great service

Like the service and very pleasant driver who helped me. Unfortunately I didn't ask his name.

Great experience using North Shore, they came to my rescue when my insurance couldn't find a tow nearby. A different tow company actually recommended them because of my location their trucks wouldn't be able to fit. North Shore driver was able to get my car out no problem. I used them again a few days after to move my car from one shop to another. I appreciate their professionalism and how they handled everything in a timely manner.

My car recently broke down in Chicago on a dark, rainy night. For three hours I tried calling different towing companies, none of which answered. I was frazzled, distressed and worried I wouldn’t be able to get home that night. Then I called North Shore Towing Inc. The company completely changed the evening’s tone from stressful to positive. North Shore’s success lies in its dedication to customers’ well-being in a disorienting situation. North Shore knows car trouble doesn’t happen every day, and they’ll …

Guy knew what he was doing and got Me out of a jam!

Jerry did a great job on time and in the spot first time!

Prompt response to roadside call. Professional service. Best towing service I’ve used.

Al was professional, polite, quick and efficient.

My car got a flat tire driving in the Eden’s expressway. I got off at Willow and called for a tow. A tow truck came within 15 minutes! He offered to stay with me until my ride came, or drive me to the Jeep dealership. Excellent service, highly recommend!

Great to work with!

Quick pick up friendly driver

The driver is very friendly and helpful. Came to the site at a speed manner. And got my car to the car shop safely. I would recommend you use this company!

Super friendly and professional driver. Reasonable towing rate.

Punctual, fair price, professional Friendly, considerate driver.

Located me easily, professional tow, polite.

Fantastic service! So sad when I have to use them but North Shore Towing is the best! Friendly, patient, helpful, and quick!

I wish I didn't need so many tows but I can always count on North Shore Towing.

Driver was very nice and helpful.

Very fast service and great process with the staff

A guy named Eddie came out to help my bf when his car had a flat. Eddie was punctual and really friendly. His humor helped my bf calm down and laugh a little. I’ve always had a good experience with Northshore Towing for over a decade now and glad that that’s still the case!

Didn’t take them too long to pick up my vehicle and made good time bringing it to my house. Driver was real cool super helpful. Easy transaction and went about with my dad. Would use them again no problem.

About and beyond

Driver was prompt in showing up and super careful loading the car. Very impressed!

Prompt,courteous, on time and very professional!! Highly recommend!!

Took care of everything. We left the CMV in a parking lot and NST took care of the rest. Job well done.

The Guy was great!!

Driver was excellent! Professional and well mannered. Would have given 5 stars, but didn’t care much for dispatcher.

Larry was very friendly and personable

These guys are good and efficient and I appreciate their quickness taking care of my issue. Car accidents suck but they gave me time to get through it without charging me an arm and a leg…even gave me an option where I would only have to pay the initial tow charge if i had the title, it took me about a week to make my decision about it. I made other plans and was charged accordingly but the fact that I had the option and time to make my decision was comforting. Thanks guys!

Eddy towed my car he did a great job and provided me awesome service. This man deserves to be moved up in the company he took his time and strapped my car down safe and made sure everything was nice and tight. We need more people like eddy in this world hes a great trust worthy man whose looking to help people. Thank you so much eddy 🙏

Great job

Long story short. I got stranded on the side of the highway with my car. They came as quickly and as professionally as possible. They made sure that my car would be just fine on the flatbed. No scratches and were very careful. First time calling a tow btw, so the driver kept me calm and we talked about our personal cars. Very professional and proper when it comes to towing. Truth be told, $200 for a 20 mile drive back to the shop isn’t the worst. Yes, a little pricey, but it wasn’t the worst. I’d recommend …

Had a bad accident. Tow arrived quickly. Fast and professional.

Happy to get a tow on time on short notice on a Sunday morning. Friendly driver.

Called very late and they had a truck to me within 30 minutes. Driver was very helpful and definitely a professional

Mr Daniel was very pleasant and helpful and professional

They were quick, professional and completed the tow job in a good amount of time.

Excellent service. Great communication. Professional drivers that pay attention to detail

Gave me a price on phone and stuck to the price when they towed my truck God bless he was straight forward that's the way it should be thank you

Tony was awesome. Good service. Got there in a reasonable amount of time.

courteous, professional, and fast on a Sunday morning!

Eddie was a great guy. Very professional and took care of my car. Excellent price. Will definitely call North Shore again if I need a tow.

Just wasn’t able to get it into parking spot. But solid interaction! Great guy. Explained everything perfectly! No extra charges.

I called and spoke with Phillipe. He told me a truck would be in Rosemont in 45 minutes or less. The driver Jerry showed up in less than 45 minutes. He was friendly, polite and quick. They towed my truck to Glenview and he made great time. I called two other local tow companies and they both told me over an hour and a half wait. I couldn't have asked for better service and based on my personal experience, I would recommend North Shore Towing to anyone. I hope I never have to call them again. But if I ever …

The person answering the phone was polite and professional. My driver L arrived within 15 minutes of my call. He was very polite and professional as well. I highly recommend North Shore towing.

Excellent service, thanks a lot!

Great service at a good price. The guy on the phone was nice and the driver was very helpful and friendly. Highly recommend.

Quick and friendly service

Excellent service affordable, professional

Eddie was the best he went through a heavy traffic and street closures to get to me so I’d like to say thanks.

Great service, Harold was pleasant to deal with. Kept their word with time and called like he promised

Good job. Towed out of busy downtown Evanston Thanks

Great guy

Very knowledgeable and courteous driver. Life saver.

Awesome service! Quick response and very friendly.

They were on it immediately when I called and Mario came to the rescue in record time. This is the 2nd time he's happened to be the one that got dispatched to help me with my car in recent months and he is the master at maneuvering it out of tight spaces! Thanks, Mario and North Shore Towing!

TLC and rapid response !

Eddie was excellent, after a horrendous experience dealing with a completely dead Tesla, and their non existant customer experience. Eddie showed up and turned a totally bad day into a pleasant and very professional interaction.

Great Service! They've been there since the stone-age.