Customer Reviews

Overall, excellent experience. Driver was professional, friendly, and arrived within 30 minutes on a Sunday. In addition, made sure I had everything needed before leaving. Thanks again Tony!

Very reliable. Unlike other tow company these guys keep their word and show up when they say. Very happy with them

Five stars excellent service

Driver Eddie did a great job carefully towing my car to the dealership.

You are lucky to have such an outstanding driver! Knows what he’s doing and customer friendly.

Needing a tow can be very stressful, right? Whatever it is, something's not going right. Well, Mario showed up pronto and was so nice, so helpful! Dropped me near the rental car place, took my car to our house and, with my husband, made sure a car that could not be steered at all did not end up in the plants that line the driveway. All in all, a championship performance. Thanks Mario and North Shore!

The wait wasn't long and the guy who towed my car was very nice..oh and the price was great!! Last night I was towed from evanston to the southside for $210

Exactly experience Jerry was- a real professional.

Came in the amount of time they said they’d come - person was nice and it was quick.

The tech who arrived was great. He let me know when he was close and confirmed my location. I would recommend your service and use you again.

very smooth, prompt arrival, car got to the mechanics without any issues

Jerry was a great guy and very helpful. Pleasant on phone and in person. Glad he towed my car.

They were great. Quick on the phone and got my car from point A to point B as soon as possible.

I could not have asked for a more positive experience than I had with North Shore Towing. They were efficient in keeping their time schedule, Danny their driver was professional in his duties and their price point was competitive for the services rendered. They are my Towing Service of choice—let them be yours...... S. DAVID

quick and excellent service

Thanks for good service

Larry was awesome!

Top flight service.

These guys are great! Bill answered the phone and dispatched Larry to be out at my vehicle within the hour.. no lie, they were there in 15 mins or less!! Unfortunately, I had to cancel their service (I found out I could get a free tow through AAA), but they were so gracious and professional, that I can only imagine they would have been the same way with my vehicle. If My car has issues in this area again, they’re the first people I would look up.

Great service.

Alittle expensive but they came fast and did the job

Driver was very accommodating & helpful.

He was there before he was suppose too. He took it one place and they couldn’t accept it. So he drove all the ay to Gary,Indiana. Thank you so much 😊!!!!!

Great effort to get us unlocjef

Alex from NS Towing was awesome. On time. Very professional.

Gerard was very kind and professional. He was very conscious about our family’s needs. Thx!

AWESOME SERVICE, THANK YOU VERY MUCH!!

Amazingly kind and great service

Ken was the best. You have a great employee.

Great and on time. Driver is very nice and polite. A stand up guy. Would recommend this company to friends and family. And strangers on the road if needed. Thanks north shore towing! You guys are the best in the Midwest!!!

Wesley was awesome who ever own this should give the man a raise.

I’m grateful for kind and reassuring service, especially on a day when I wasn’t expecting to need a tow!

They picked up my vehicle for Kars 4 Kids. Driver was prompt and professional.

On time and got the John done efficiently!

The drive was a nice guy.

all perfect

Dispatch messed up telling the driver what kind of vehicle it was so he was not able to be fully prepared. But he did the best he could with what he had

Fast friendly service.

Best service, on time, explain well about inspection process and over all auto relocation

Very friendly and very fast service. Solved the problem of getting my car out of our driveway with narrow columns easily!!

Fast and very friendly

Fast friendly service.

Fast and friendly service

Done just over the phone and recommended by Fields

Driver was very friendly and helpful

Excellent, on time as promised.driver extremely friendly. With no problem will recommend

Great service!

Good job quick

Luis was fantastic!!!

The driver was extremely helpful and patient as I cleaned out the car

Service was great. Driver was very helpful

Excellent service,the driver was prompt and friendly

Very good service

The driver was totally friendly and helpful and I would use them again if I needed to very professional and very kind

Good guy, came to get the job done

I was in a bind. I was driving a car with a bad engine. I planned on junking it this week. It crapped out on the way home from work. They worked with me, and even though the directions i gave them werent that great, they found me on the side of the road and paid me for my junk. Thanks for the extra help last night guys!

Danny was efficient and friendly. Thank you.

Thanks for the quick help!!

Runge’s referred me to North Shore Towing. I was delighted by North Shore Towing’s service, quick response and courtesy.

Showed up on time as promised. Thank you

Great service and so polite

Considerate and helpful. Give your drivers a raise

Courteous service. Nice driver

Mario the driver is very nice and friendly!

Kind service

Harold the best

Driver was very professional.

Excellent.

Nicest tow truck driver ive met.

Great courteous service! Pick-up was on time

Nice work

Great helpful nice

Quick service ... Nice driver. Communication was good for arrival time.

Very good and friendly did his job very well

Very professional, efficient, courteous worker, excellent service all around!

Great quick service. Thanks Northshore.

Friendly staff were there when they said they would be

Did a great job.

These guys came through for us! Quick and super efficient!

Great service and speedy pickup

Great job

Matt was very professional & excellent customer service. He called a couple time to let me know how close he was. He is also very friendly. Thank you!

Harold is the man! Treats your car like his own.

Hassle free and the driver was polite.

Excellent service they are highly recommended

Very professional!

Cesar kept me up to speed on his arrival time, and got my car towed to the mechanic without issues. He was polite and pleasant on the phone.

Great service. On time quick and efficient.

I really appreciated your help. I slid on black ice and hit a tree. It was so great seeing the tow truck pull up. Henry was really kind. His first priority was making sure I wasn't hurt. Then later the women at dispatch was so helpful making sure my care was delivered to the auto body shop. I am grateful for their compassion in this process.

Very good service prompt kept me informed

Dispatcher very helpful. Driver extremely professional and diligent when he arrived. Overall timeliness of response was slow, ie took a long time to get there.

Very heloful

I have had to use the service twice and have had a very good experience

Driving Called said he was a 1 HR or so away when he came everything was fast & ez no hassle thanks so much

Very quick and done well

Great! The tow truck driver was very nice and they came and got my vehicle just hours after I called.

The tow driver was friendly and helpful throughout the whole process, I would recommend them anytime.

curtious tow driver with pleasant demeanour thank you

During a stressful time this morning, trying to get to the office and coordinate kids to a birthday party.. NS Towing made everything smooth and easy. They really brighten up my day with their efficiency... Thank you