Customer Reviews

Reasonable priced with no hidden fees, friendly staff, arrived on time. Couldn’t ask for more.

The service man was very knowledgeable and helpful.

Quick and super helpful. Thank u!!!!

Arrived early, very professional

Quick kind and wonderful!

Quick and affordable service! They saved the day!!!

Very quick service, super friendly and professional.

knowledgeable and professional…excellent

Eddie was super helpful and very professional. I was lucky to get a driver who knew how to deal with a Tesla and the drop procedures at the Chicago Tesla Service center.

Ale was amazing thanks for the help

Tony was absolutely amazing!

Driver arrived on time and was very courteous. They did a great job at a fair price.

Car was towed, great service

They came to pick me up very quickly, and their driver, Mario, was extremely friendly. I would absolutely seek them out again if I needed my car towed.

Quick to arrive. Efficient. Trustworthy.

Made getting rid of my car easy. Gave me $200.00

Eddie is funny and cared about the situation I was in he is a wonderful person and worker he will make you smile even when you’re mad.

Great customer service and fair pricing.

Terrific service

Thought I needed a toe because the battery was completely dead, but the tow truck driver was able to start it with his little suitcase battery. Cost me less too, than having a full tow.

The tow truck showed up faster than promised and they towed my vehicle quickly to the repair shop.

Dead battery

Got my Tesla towed to a service center , the guy was great, fast , carefully

Very fair pricing. Driver Montana awesome.

The driver was very professional. Thank you very much!

Accurate, friendly and knowledgeable. Thank you!

Our guy was great I forgot his name unfortunately. Very friendly, professional, and helpful.

Awesome service. Driver very nice and accommodating. Fair priced also.

Kenny has great customer service skills. He is always on time and very polite, kind and courteous

Very good

Service Tech was courteous prompt professional and he he did the job quickly

Very professional and took good care of my car.

My Lexus had a failed air suspension and was extremely low to the ground. Kenny from North Shore Towing arrived and was very careful using wood ramps to raise the end of car so he could get it safely onto his tow-truck without damaging the bottom of the front or rear bumpers. He did a great job and carefully unloaded it at the destination. He was obviously quite experienced, courteous and charged a fair price. Would happily use him again.

I had a great experience getting my car towed. Al was awesome from the time he called on his way to my location until when I left the car at the shop for service.

Great service!

Was at our car within 15 min of being called. The driver was very polite and efficient.

Best tow company in the business. Very careful with my SUV.

Driver was so patient with me as I was very anxious

Timely to show up and tow disabled new car that was billed to the manufacturer

Tire blew out and they were fast and great service person. Went through Tesla app and they are the ones who got the company in contact. Once Tesla told me name of tow service it was only a few minutes until they called me.

Mario was very friendly and patient. He actually knew how to jump my car to get it started unlike the tow driver that was sent prior to his arrival. His calm demeanor made a stressful morning much better.

Mario got me out of a tough spot and is a great guy to boot!

Tesla towing. Perfect. No issues.

The driver was very efficient and resolved the problem promptly. Great service.

Tony was very nice. He made us feel relaxed and joked a little. Excellent service

The guy that came out was very professional and everything went smoothly

Was a great save for a bummer situation! Thank you!

Quick, easy and friendly!!

Tesla needed a tow on a flatbed- Larry showed up within an hour and got my baby safely to the doctor! Thank you!

(Translated by Google) Excellent service 👍 I recommend them 👍 (Original) Excelente servicio 👍 los recomiendo 👍

Driver Ed was incredibly helpful and friendly.

The man who came to tow my car was extremely nice and informed me about the whole process. Only critique thing was that he was going to leave without providing me a copy of the paperwork, but he understood I wanted one so he took the time to examine the car and finish the papers so I could get a copy.

Great

They were the most affordable, and the fastest option. Every other company was a 3+ hour wait,. It north shore got there in 35 minutes, got me home fast and safe, and we're super polite

The dispatcher Dan was very helpful as he stayed in touch; and Douglas, the driver was awesome —/ transporting me and my car safely safely.

Fast, careful, friendly service

Great service- on time, friendly and took good care of my car.

I called to have a car towed and they were there in under an hour

Excellent service, friendly and got there with in the time frame they said they would.

Great service during this difficult time.My car locked self with car key inside.

They were the only company that would go down to the pound for me

Quick and helpful!

Everything was great and professional! Eddie, thank you! You are the best.

Called Northshore Towing, because Triple A auto service, couldn’t find us a tow! After calling NS Towing, we had service within 30 minutes. The driver was awesome, and took care of towing our car quickly. Highly recommend them. Paul and Shari Enhelder

Tony is a great tow guy and a better human being.

professionally done

They came within 30 minutes as promised, charged my battery, so I could drive to the dealer. They saved my day!

On time, great driver. Easy!

My car needed to be towed to my mechanic, since it's a AWD , I needed to have it towed on a flatbed truck, sure enough, North Shore towing had one for towing my vehicle. Wonderful service and very professional.

It was a work truck. But the service was great. Driver Kenny was friendly, quick and safe.

Al was the best!!! Professional, thorough, honest, and pleasant to work with!

Daniel Franklin provided prompt and professional service.

5/5 came on time and very responsive.

They took great care with my pickup and were prompt and professional. Would use them again!

This company is contracted by my employer. Unfortunately my work truck broke down at night. The gentleman that came to tow my work truck. Was very thorough and very concerned about safety and getting myself and the vehicle back to the shop in one piece. This was not an easy toll we were on a very narrow Street and the vehicle was very heavy. Nonetheless he showed true professionalism, And did everything in his power to get the job done in a timely manner. I would recommend this company to anyone that's in a…

Great, efficient service!

Car would not stop upon returning from vacay. Quick response and courteous service

great service, friendly and helpful driver!

Loved the service an they took care of my car when placing on truck bed

Absolutely amazing! VERY affordable. Please if you live in the North/Northwest burbs please use them.

So happy with the help I got today from AL. He was very communicative about how long he’d take to get to me, super efficient with getting my car loaded up and very friendly. When your car breaks down it can be stressful. AL made the stress so much easier.

Fair Prices Cant Complain. Cool Peeps🤝🏾

Person responding was great. Polite and efficient.

Everything went smoothly. Driver was extremely nice and efficient

My friend had to have his car towed because the lower control arm was broken and the car was undrivable. The tow truck driver who showed up was very professional! He explained what he was going to do to get the car on the back of the flatbed truck. It was not an easy task! I was very happy with the service that they provided!

Larry was very professional , a credit to you company

Great job

Kenny was great professional quick and fast

Transmission failure

Douglas rocks!

Good service.

Driver was extremely helpful and professional. Much appreciated!

Very easy to deal with and quick service. The gentleman who came to tow our car was very friendly, helpful and efficient.

The guy was on time efficient and very good at his job.

Jesus was phenomena! Extremely professional and he has a calming spirit as my tire was in total shreds. My spare did not want to release. I was concerned. He told me not to worry. I shouldn’t have. He easily & quickly took care of my problem. If/when future issues arise I will request him. THANKS!

Eddie came to my rescue and he was great! Very nice guy and my car looked to be pretty difficult to get opened but he just kept the humor and continued to work until he got it. The button seemed a pain to hit and he nailed it. Big thanks to him for helping me out and letting me get home!

Great people, reasonable price for a pretty long distance tow. Montero, is an exceptional tow truck driver.

Very quick service. Waited under 30 minutes from call until tow. Jerry the driver was very personable and helpful.

Super fast and professional! I appreciate the quick service as I was stranded on the side of the road. Thanks

Great service, Mario took great care of my car