Customer Reviews

Arrived earlier than promised. The driver was very personable and seemed a happy person. Definitely recommend North Shore Towing.

Excellent service. Mario was friendly and sympathetic to a damsel in distress!

The driver was nothing short of amazing! He deserves a raise

Driver was outstanding. Prompt service and took care of my vehicle as if it was his own. 5 star service all the way!

Excellent! Driver was able to get it started with a tow, I went straight to the jeep dealer.

The young man who towed my car was very professional. I appreciated the help.

NorthShore towed my vehicle to Madison from Chicago. Excellent service, quick response. Wish I knew of the company days before was I was charged storage by another tow company and body shop for the vehicle sitting on Western Avenue, a public street, by The Body Shop of Chicago. That charge and fee is totally inexcusable and a scam as the vehicle was not in any private lot. If involved in an accident on northside do not allow your vehicle to goto The Body Shop! NorthShore Towing is a great business…5 stars!

Timely and friendly service

Tony was super. He knew exactly what to do.

Great service, very quick response, and very professional. Prices are also really good. Eddie arrived in 30 minutes and was extremely quick to load my car that broke on a highway. Thank you.

These guys are great. Easy to schedule, showed up on time and were efficient. Careful with my car and great driver too. Def use them again

Towed my car out of Pound #6 to the mechanic. Professional and courteous.

Fast, efficient, friendly.

Top Notch!!! Superb!!!!! 5 Star******++!!

Helpful on the phone, answered all of my question politely. The driver was prompt and thorough and very professional. I believe their prices are fair and reasonable. I’d definitely use them again!

Eddie was very honest. Towed my SUV with no problem which the other tow company cannot perform and that tow company still charge me for not doing their job. NorthShore towing is reliable and take very good care with your vehicle.

The dispatcher was helpful and kept me aware of timing. The truck came quickly, and the driver was friendly. Excellent service.

Very efficient and friendly service with knowledgeable drivers/operators.

Tony was great

Larry was great! Arrived quickly and was super friendly. My car was well taken cared of!

Mario was great! He even dropped me off at home.

North shore did a great job very professional Driver was very effecient! Very pleased with their service

Tony was awesome, polite, professional and friendly.

Quick & efficient

Excellent service. The people you can trust to handle your car most professionally and safely and a timely fashion

Professional and fast

Larry was very professional and great with communication. He was quick and efficient. Couldn't have asked for a better experience. Thank you, Larry!!

Montano (shamelessly forgot his name) was pleasantly professional and helpful. He had such a nice personality and went out of his way to help my cousin and I put the car in my back driveway. This literally is unheard of with a lot of tow truck drivers and I highly appreciated him doing that. He went as far as insisting us in doing so. These are the type of workers that need to be an example of what superb customer service is and should be! I’d without a single doubt recommend him personally to others.

I had no problems with North Shore Towing. The driver was very courteous and knowledgeable. I will call them again when needed.

Very punctual and professional!

Such a pro! Great guy! Made it easy and smart. A+++

Great

Very professional. Arrived on time and contacted me when he was 10 minutes away. Very nice young man and fast.I could see that he knows what he is doing and in no time my car was ready to go. His name is Jerry and he is so nice and polite, I will highly recommend him and company.

Tony saved the day.

They were awesome, what more can I say I recomment them.

The Driver Nick was Great very professional

Excellent customer service and wasn’t expensive to get my car towed back to my house. Thank u!

The Driver was great he made feel confident cause he long trip to drop the car. I will recommended to all my friends. .

He was great . . . we figured out a way to bump start by motorcycle that worked and saved me money. He made sure I got home OK and in the garage.

Timely service

Excellent service! Very professional!

Quick pick up and very professional

Fast service, awesome Tech . Completed the job quickly. Thank you, North Shore Towing.

Tony made towing a car in a cramped backyard go by smoothly and painlessly. Yet another great experience with Northshore towing!

Awesome service

Service was great. Informative and helpful

driver was very kind and helpful

Great service

The entire process was worry free

Really nice guy who serviced me showed up ASAP and provided excellent service

On time and very reliable the best !!!!!

Car would not start, but battery was good. The starter did not turn. A few whacks to the starter (literally with a crowbar) and the engine eventually kicked in. 🚙

Mario was the driver and he was great at getting me towed to this shop that was close by where I live .

My driver Eddie was terrific. He was punctual, polite and made the best out of a bad situation. I’d 100% recommend North Shore!

Quick and polite driver.

Very fast and dependable

Driver was super nice.

Excellent

Jerry was amazing..from securing my vehicle to being compassionate and professional about my situation. Plus he got my vehicle there just before the final service call at the repair shop. No scratches or miscues during transportation. I'm always grateful.

Very pleased on time will use the Service again Thanks Mathew

Great service

Larry was professional and prompt

Came within 15 minutes of calling. I scrapped the car and they paid me out and no tow fee. Really good local business worth using.

Mario was fantastic. He was on time and professional. I will use NST again and request Super Mario. Thanks

Got stranded on a highway on-ramp and the car would not stay again. Called Northshore Towing and within an hour they picked up the car and brought it to our car service location. I could not be happier with their service.

Great 👍 👌 Would Def Use Again 100 💯✔

The company and it’s service we’re very professional and got me to my destination safely.

Good customer service the dispatcher was not aggressive with my car and was very nice . Thank you

Broke down on the side of the road in the freezing cold… I was made aware of the arrival time and my mind was put at ease with the arrival of Edward to tow me to the shop. Thank you so much for being there for me!

Although I waited for many many hours. It was understandable due to the cold weather. I want to thank Dave for helping out. You were outstanding!!!

The smoothest part of my entire long distance move. Was on time, professional and quick.

Arrival within 20 minutes of my initial call. Was able to start my car and, put air in the tire. Very fast and effective service.

Battery went dead. They sent Tony out. He jump-started my car and I was on my way. Thanks!

Great service and driver was great!!!

Driver was outstanding, efficient, speedy.

Your diver was very reassuring on the first phone call – He said he would be there in 30 minutes and he was. ! He got me going right away. Than you for such a supportive and efficient employee ! We were stuck and UHaul was not coming through !

Dan was very professional and helpful in getting car started snd one car towed. I use this company whenever needed.

Tesla arranged for them to tow my car to the dealership. Getting the truck to my garage is not easy as we have a very long driveway with a couple of very sharp turns and the driver did a great job.

Amazing experience. I 1000% recommend this towing service company. So friendly, prompt, and considerate.

This was the second time we used them but for different vehicles. Setting up the appointment was fast and very easy. The driver even remembered us and he was very nice and personable then as he was this time! I will always use Northshore Towing!!! Monica M

xmas eve locked out of my car w/in the hour they got me on my way thank you northshore towing

Professional and communicative.

We needed our car towed so we called North Shore, they gave us a approximate time of a half hour… He was on time, polite, helpful courteous and professional. Upon hooking us up, we found out we didn't have the exact amount for the tow, and we would have no way to get our car home, a new car for us that we just bought four days ago…. And mind you this was Dec.26th… anyways they worked with us on the price and we got our car home! They were great in our time of distress, getting our car home relieved a …

My car was picked up on time and the whole process was quick and professional. Excellent service.

Fast arrival time. Driver very nice.

As always, North Shore was on time, courteous, and professional. I can not express enough how professional they are. They know how to move anything damage free. Thank you North Shore Towing.

The service person came fast and did the service well. It was a great help in time of needs.

Awesome service , most important to us was the punctuality they said 90 min came in 60 min Driver was really nice to us

They were extremely professional and fast. I was very pleased with the service and recommend them 100%

We called to have our car towed from one facility to another. The gentleman who answered the phone was a bit abrasive, not as friendly as I would have liked. However, the driver was very friendly and quick to safely deliver our vehicle. Overall, highly satisfied.

Responded quickly, technician very friendly and professional.

The driver Eddie was incredible! He gave me a call after I talked to dispatch and gave me his eta right away. When he arrived he was super upbeat and friendly and wanted to make sure we weren’t cold and we’re ok. Extremely hard working and very attentive to detail to ensure no damages. He handled all of the work of getting the vehicle loaded in a safe manner, and got the car where it needed to be!

Both individuals who helped me from North Shore Towing (Bill and Tony) were courteous and accommodating. If I needed to, I would definitely use them again. Great service!

On time, professional, knowledgeable and informative guy. He cared about my car as if it was his very own. If he’s the epitome, his work ethic is going to be tough to beat.

My car broke dowm tonight, which sucks, but North Shore Towing's driver, Eddie, really came through! I've used their towing service before, and had good experiences, and while everyone hopes to never need a towing service, this company is the best in the area to go with. Eddie showed up quickly, was able to advise on where I should take my car for the best value, was friendly, and handled my car carefully and professionally. If anything happened to my car I would definitely use them again.

Had to salvage my car, they picked it up same day from the shop it was sitting at. Driver was professional and nice.

Attentive to detail

Fast, great service. Kenny was great.

These guys are the best of the best. Professional, courteous, punctual and honest. Montana was suppose to call in an hour, he called within half an hour, gave an exact time to when he will be at site. To the minute, if they say one hour, it's exactly that. He went above and beyond to be polite, professional and took care of the car with loading, transporting and unloading. Excellent service, price was also spot on, thank you!!

Amazing and great