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(847) 864-2828
(847) 864-2828
(847) 864-2828
Effective Date: June 25, 2026
Last Updated: June 25, 2026
This Privacy Policy is reviewed and updated at least annually. Material changes will be posted on this page with a new effective date.
This Privacy Policy applies to the website operated by North Shore Towing & Semi Truck Heavy Wrecker, Inc, a towing and roadside assistance company. Our website address is: https://northshoretowinginc.com
For privacy-related inquiries, contact us at: [email protected]
When you visit our website, we and our third-party partners automatically collect:
We may receive information about you from advertising and analytics partners (such as Google) when you interact with our ads or visit our website from a Google-served advertisement.
Our website includes contact forms that allow you to submit service requests, request quotes, or ask questions. When you submit a contact form, we collect:
This information is stored in our website database and delivered by email to North Shore Towing & Semi Truck Heavy Wrecker, Inc’s staff. We use contact form submissions solely to respond to your inquiry and to coordinate service. We do not use form submissions for unsolicited marketing.
Contact form submissions are retained for up to 2 years for customer service and business record purposes, after which they are deleted.
Google reCAPTCHA is used on our forms to prevent spam. reCAPTCHA analyzes visitor behavior including IP address and browser interactions, subject to Google’s Privacy Policy.
If you provide your mobile phone number to North Shore Towing & Semi Truck Heavy Wrecker, Inc — through our website contact form, by calling us, or in person — you may have the option to receive text message (SMS) communications from us. This section explains our SMS messaging practices in compliance with the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles and Best Practices.
We will only send you SMS messages if you have given us your explicit, written consent. Consent to receive SMS communications is separate from any other form of consent (e.g., email) and is never a condition of receiving our services.
By providing your mobile phone number and checking the SMS consent box on our contact form, you agree to receive text messages from North Shore Towing & Semi Truck Heavy Wrecker, Inc. The consent language will read similarly to:
“By providing your mobile phone number and checking this box, you agree to receive text messages from North Shore Towing & Semi Truck Heavy Wrecker, Inc related to service updates, appointment reminders, and company information. Message and data rates may apply. Message frequency varies. Reply STOP to cancel at any time. Reply HELP for assistance.”
SMS opt-in data and consent records are never shared with or sold to third parties for their marketing purposes.
Message frequency varies based on your interaction with our services and the services you subscribe to. Standard message and data rates may apply as determined by your mobile carrier.
You may opt out of receiving SMS messages at any time:
Once you reply STOP, you will receive one final confirmation message and will not receive further SMS communications unless you re-consent by opting in again.
Reply HELP to any of our messages for assistance, or contact us at [email protected].
Your mobile number and related SMS consent records are stored securely and accessible only by authorized personnel. We do not sell, rent, or share your mobile number with third parties for their marketing purposes. Any third-party service providers involved in message delivery are contractually required to comply with our data protection standards and applicable law.
We use the information we collect to:
North Shore Towing & Semi Truck Heavy Wrecker, Inc uses a tag management system to deploy the third-party services described below. All services listed here may be loaded on every page of northshoretowinginc.com.
We use a tag management system (Google Tag Manager) that deploys and manages the tracking services listed below. The tag manager itself does not directly collect personal data, but it is the mechanism through which all of the following services load on every page of our website. By using our website, you are subject to the data collection practices of each service deployed through it. Privacy Policy
We use a website analytics service (Google Analytics 4) to understand how visitors use our website. This service collects data including IP address (anonymized), browser type, device, pages visited, session duration, and user interactions. This data is processed by a third party and helps us improve our website content and user experience.
We use an advertising and conversion tracking service (Google Ads) to measure the effectiveness of our marketing and to advertise our services online. When you submit a contact form, request a quote, or call us, a conversion event may be recorded to measure advertising performance. This service also enables remarketing, allowing us to show relevant ads to previous visitors of our website.
This constitutes “targeted advertising” and/or “sharing of personal information” as defined under applicable US state privacy laws. You may opt out at any time (see Do Not Sell or Share section below).
We embed interactive maps on our website (provided by Google Maps) to display our service area and location. When you interact with an embedded map, the mapping provider may collect your IP address and, if you grant location permission in your browser, your precise or approximate geographic location. This data is transmitted to and processed by the mapping service provider.
We use an automated anti-spam service (Google reCAPTCHA) on our contact forms to protect against spam submissions and automated abuse. This service analyzes visitor behavior — including IP address, browser information, mouse movements, and interaction patterns — to distinguish human visitors from automated bots.
We use a call tracking service (Nimbata) to measure the effectiveness of our marketing campaigns. Phone numbers displayed on this website may be dynamically assigned tracking numbers. When you call one of our tracking numbers, the call tracking service may collect and process:
Calls may be recorded for quality assurance and training purposes. By calling our tracking numbers, you acknowledge that your call may be tracked and, where permitted by applicable law, recorded.
We and our third-party partners use cookies, web beacons, pixel tags, and similar tracking technologies to collect and store information about your browser, device, and browsing behavior on our website.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of some features on our website. For more information about managing cookies, visit AllAboutCookies.org.
North Shore Towing & Semi Truck Heavy Wrecker, Inc does not sell your personal information to third parties. We may share your information in the following limited circumstances:
We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Specifically:
You may request deletion of your personal information at any time (see Your Privacy Rights below).
All personal data collected through our website is stored and processed within the United States. Our website is hosted on servers located in the US, and all third-party services we use (Google Analytics, Google Ads, Google Maps, reCAPTCHA, Nimbata) operate under US data protection agreements.
We do not transfer personal data outside of the United States, and we do not specifically target users outside of the United States. If you are accessing our website from outside the US, please be aware that your data will be transferred to and processed in the United States.
Depending on your state of residence, you may have the following rights regarding your personal information. These rights currently apply to residents of: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, New Hampshire, Nebraska, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, and Rhode Island.
To exercise any of the rights listed above, contact us at:
We will respond to verifiable consumer requests within 45 days of receipt. For complex requests, we may extend this period by an additional 45 days with written notice. We do not charge a fee for reasonable requests. We may need to verify your identity before processing your request.
Under the California Consumer Privacy Act (CCPA/CPRA) and the privacy laws of several other states, you have the right to opt out of the sale, sharing, or use of your personal information for targeted advertising.
North Shore Towing & Semi Truck Heavy Wrecker, Inc shares certain data identifiers — such as IP address, browsing behavior, and device information — with Google Ads for conversion tracking and remarketing. This activity constitutes “targeted advertising” and/or “sharing” of personal information under California and other applicable state privacy laws.
Upon receiving a valid opt-out request, we will stop sharing your personal information for targeted advertising purposes within 15 business days.
North Shore Towing & Semi Truck Heavy Wrecker, Inc’s website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected] and we will promptly delete that information.
North Shore Towing & Semi Truck Heavy Wrecker, Inc implements reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
In the event of a data breach that affects your rights and freedoms, we will notify affected individuals as required by applicable law.
In the event of a data breach that affects your personal information, North Shore Towing & Semi Truck Heavy Wrecker, Inc will:
To report a suspected security vulnerability or data breach, contact us at: [email protected]
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
North Shore Towing & Semi Truck Heavy Wrecker, Inc reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will post the updated policy on this page and update the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to submit a data access, correction, or deletion request, please contact us:
We respond to all privacy requests within 45 days as required by applicable law.
